920 000
Electricity
customers (2026)
82 000
Natural gas
customers (2026)
1500
Elektrum Drive charging points (2026)
186 000
Insurance
customers (2026)
Electricity
At the end of 2025, Elektrum Group had almost 914 thousand customers in the Baltic states, of which more than 306 thousand were outside Latvia. Of the total number of electricity customers, 96% are households and 4% are business customers.
Elektrum Group has a 22% share of the Baltic electricity market, whose total consumption in 2025 was 28.1 TWh. In 2025, 6.1 TWh was sold to retail customers in the Baltics, which is about the same as a year earlier.
In 2025, the volume of natural gas sold at retail in the Baltics grew by 35% to 1.6 TWh, driven by customer growth across the region. The number of natural gas customers in the Baltics exceeded 76 thousand, or 17% more than a year earlier, of which 96% are households and 4% are business customers. In Latvia, the number of natural gas households exceeded 73 thousand, giving a 23% market share.
In 2025, Elektrum Group continued to expand the Elektrum Drive charging network in the Baltics, reaching more than 1 339 charging points by the end of the year.
During the year, more than 181 thousand charging sessions totalling 3 870 MWh were carried out at Elektrum Drive charging stations; in total, 4 150 MWh was charged across the network, saving more than 2 535 tonnes of CO₂ emissions.
In total, 1500 charging points are currently available to Elektrum Drive customers in the Baltics.
Sources of electricity delivered to end-consumers and its environmental impact in 2025
The numbers are calculated according to the Decision of the Public Utilities Commission Council No. 1/16 "Regulations on the information for end-consumers of electricity and natural gas."
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| Customers with 100% green energy | Latvia | Lithuania | Estonia |
| Share of renewable energy sources | 100% | 100% | 100% |
| CO₂ emissions, kg CO₂/MWh | 0 | 0 | 0 |
| Radioactive waste, mg/kWh | 0 | 0 | 0 |
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| Other customers | Latvia* | Lithuania** | Estonia** |
| Share of renewable energy sources | 31,08% | 4,54% | 19,39% |
| Share of fossil energy sources | 56,50% | 88,63% | 63,48% |
| Share of nuclear energy | 12,42% | 6,84% | 17,13% |
| CO₂ emissions, g CO₂/kWh | 371,51 | 550,26 | 467,35 |
| Radioactive waste, mg/kWh | 0,38 | 0,21 | 0,53 |
The numbers are calculated according to the Decision of the Public Utilities Commission Council No. 1/16 "Regulations on the information for end-consumers of electricity and natural gas."
Swipe to see more data
| Origin of natural gas supplied to end-users in 2025 | (% of portfolio) |
| USA and Norway | 88 % |
| From EU member states and the EEX natural gas exchange | 12 % |
Users have the right to change their electricity and/or natural gas supplier on the first day of the month. If the contract with the new electricity and/or natural gas supplier is concluded by the 15th day of the current month, the change of supplier takes effect on the 1st day of the next month.
If the contract is concluded after the 15th day of the current month, the change of supplier takes effect on the 1st day of the month after next.
Customers can submit questions and complaints regarding electricity and natural gas trading services to Elektrum customer service by phone, e-mail or by letter. The customer receives a reply within 15 days of receipt of the submission or, if additional checks or significant additional information are required, within 30 days of receipt. If the customer and Elektrum fail to resolve, by mutual agreement, a dispute arising during the term of the electricity and/or natural gas trading contract, it is heard by a court of general jurisdiction in accordance with the procedure laid down in legislation.
For more information about products and services, see elektrum.lv
